Features

Service-oriented architecture provides services, both simple and complex, that can benefit users of a broad range of business applications, and enhance productivity. Posted December 28, 2007

Posted December 28, 2007

Longtime KMWorld columnist David Weinberger, a fellow at Harvard's Berkman Center, recently discussed his new book with Hugh McKellar, KMWorld editor in chief. Posted November 01, 2007

Business intelligence (BI) solutions have typically focused on analysis of quantitative data to measure and predict organizational performance. The analyses help drive decisions about staffing, R&D, marketing and other business activities. However, quantitative analyses do not always provide an indication of causality... Posted November 01, 2007

Digital asset management (DAM) is one of the most dynamic areas of software today, with organizations increasingly seeing its value in reducing costs and producing revenue streams. "These software solutions are now considered ‘must have' products,"... Posted November 01, 2007

Selecting winners for these awards gets more difficult each year. When we handed out the first ones at the 2001 KMWorld conference, we received roughly 20 nominations for each category. The number of submissions has grown each year since then; we received more than 175 (both formal and informal) this year, and paring them down to these finalists was especially tough... Posted November 01, 2007

Posted November 01, 2007

Human resources (HR) is both document- and process-intensive—a perfect scenario for using enterprise content management (ECM) technologies. Posted September 27, 2007

The U.S. economy is now considered to be knowledge-based, with much of its value derived from intellectual capital and service activities. However, even a knowledge-based economy depends on a physical infrastructure supported by energy, transportation and other tangible components. Posted September 27, 2007

Insurance companies are depending on knowledge management (KM) to determine risk, price policies, control costs and improve customer service. Posted September 27, 2007

Posted September 27, 2007

I have a dream … about building composite knowledge management applications. In my dream, I open a Web browser and quickly pull together the KM application and data components I need in a real-time, customized fashion to do whatever business functions I have in mind. But is this just a dream? Posted August 31, 2007

Compliance is marked by ever-increasing complexity and an abundance of information. Software solutions are helping to ease the burden by automating and documenting the processes that are required for compliance. Posted August 31, 2007

Posted August 31, 2007

Assembling this list is never easy, but for the editorial colleagues, analysts, integrators and select group of users who chose which products belong on it, this year has been especially difficult. Posted August 31, 2007

As the telecommunications industry has evolved to include data, video and Internet communications, as well as voice, the provider landscape has become more complex. Posted August 31, 2007

Abbyy: FlexiCapture 8.0, adenin: IntelliEnterprise, Attensity: Text Analytics Suite, Brainware: IDC-distiller Posted August 31, 2007

ClearStory: Enterprise Media Server OEM Edition, Clearview Software: Clearview 4, Collexis: Collexis Search, Connectbeam: Social Software Appliance Posted August 31, 2007

Connotate: Agent Community GEN2.0, Copyright Clearance Center: Rightsphere, Coveo: Coveo Audio Visual Search, eGAin: eGain OnDemand Posted August 31, 2007

EMC: Enterprise Content Integration Services , Exsys: Corvid, Global 360: G360 Enterprise PM Suite, Grokker: Grokker Search Posted August 31, 2007

Infinity Info Systems: Contact Management Solutions, IntelliSearch: IntelliSearc Platform 2.0, ISYS: ISYS 8 Enterprise Search Suite, KANA: Response for Email Management Posted August 31, 2007

Kofax: Document Exchange Server, Engenium: Conceptual Search and Automatic Clustering, Microsoft®: Office SharePoint® Server 2007, Noetix: Enterprise Technology Suite Posted August 31, 2007

Northern Light: SinglePoint, Open Text: Livelink ECM—Records Management, PaperThin: CommonSpot 5.0, QL2 Software: WebQL Posted August 31, 2007

SAP: SAP NetWeaver Enterprise Search, SAVO: Sales Enablement On Demand, SpringCM: On Demand Document Management, TOWER Software: TRIM Context 6 Posted August 31, 2007

Wordmap: Wordmap Intelligent Text Classifier, ZyLAB: ZyIMAGE Information Access Platform Posted August 31, 2007

Recently, I was listening to a show on NPR about the current U.S. reconstruction efforts in Iraq and all the problems they’ve had, ranging from understanding the language to finding locations on a map. That got me thinking about the great foreign language support tools that I’ve worked with over the past six years. Posted July 10, 2007

Without good planning, organizations may not be ready for the challenges of the e-discovery process. Among those difficulties are the huge quantities of electronic data, the myriad formats in which the data is stored, and the requirements in the amendments to the Federal Rules of Civil Procedure (FRCP) to produce any documents that are “reasonably accessible.” Posted July 10, 2007

Data capture is steadily becoming more intelligent and flexible, and customers are enjoying substantial productivity enhancements from the technology improvements. In particular, invoice recognition and handwriting recognition have both taken off, benefiting from today’s more sophisticated software. Posted July 10, 2007

Transportation companies are relying on knowledge management to track fleets, maximize revenues and reduce operating costs, as well as to gain other benefits. Posted July 10, 2007

As anyone who regularly works with computers can attest, mainstream recognition of visual images is not a computer’s strong suit—or at least not yet. There is extremely limited cognizance, understanding and automatic context available in the Web-based image search tools you and I use every day. Posted May 30, 2007

The case for records management (RM) gets more compelling every day. Perhaps the most commonly mentioned driver is compliance, although that buzzword has a broad range of meanings. Posted May 30, 2007

Few trends in the software world are attracting as much attention as "software as a service" (SaaS). Posted May 30, 2007

Various studies show that up to three-quarters of corporate intellectual property resides within e-mail... Posted April 30, 2007
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