Features

Posted February 29, 2008

Posted February 29, 2008

Posted February 29, 2008

Posted February 29, 2008

Posted February 29, 2008

Posted February 29, 2008

Posted February 29, 2008

Posted February 29, 2008

Posted February 29, 2008

Posted February 29, 2008

Posted February 29, 2008

Posted February 29, 2008

Posted February 29, 2008

Posted February 29, 2008

Posted February 29, 2008

Without doubt, 2007 was an important transitional year for enterprise content management (ECM). We saw the emergence of the MOI vendors—Microsoft, Oracle and IBM—as serious players in the market, with the dual, and frequently contradictory, goals of bringing ECM to the masses and delivering sweeping content services as core infrastructure. Posted February 05, 2008

Law offices handle most of their documents electronically, but a substantial minority of their work arrives in paper form, and getting it to the intended recipient can create a bottleneck in the workflow. Posted February 05, 2008

Business process management (BPM) has been one of the most successful types of enterprise applications. Rather than becoming shelfware, it tends to proliferate throughout an organization once its capabilities are demonstrated. Posted February 05, 2008

Retailers are incorporating knowledge management into their processes to gain advantage over their competitors, enabling executives and lower level managers to quickly run reports on sales and other performance measures, to handle inventory better and to gain a clearer understanding of their products. Posted February 05, 2008

Posted February 05, 2008

Posted February 05, 2008

Enterprise portals are a dead end. But before you start throwing daggers, stop and think about the reason we have enterprise portals in the first place. Web browsers (aka thin clients) don't have the programmatic sophistication to support the complex business logic, content management, security and integration features necessary to build sophisticated desktop quality applications. Enterprise portals work better than Web browsers alone, but have also failed to deliver desktop quality applications. If we have to move beyond the enterprise portal, what if we went back to the Web browser? Posted December 28, 2007

The primary technologies that support knowledge management (KM) are well understood and widely used, but have been limited in the past by lack of flexibility. Incorporation of social networking capabilities derived from Web 2.0, however, is now enhancing those foundational solutions and adding greater interactivity into the KM environment. Posted December 28, 2007

Each year, the technology and solutions nominated for these awards become increasingly sophisticated, on one hand, and increasingly intuitive on the other. Nearly gone are the days of complex and cumbersome deployments—those very factors that even a decade ago gave knowledge management a bit of a black eye. And although our panel of judges, who include colleagues, analysts, integrators and sometimes competitors, had a tough job narrowing down the award finalists, we all agreed that this year's winners exemplify what can only be described as a new era of knowledge management, KM 2.0. Posted December 28, 2007

Service-oriented architecture provides services, both simple and complex, that can benefit users of a broad range of business applications, and enhance productivity. Posted December 28, 2007

Posted December 28, 2007

Longtime KMWorld columnist David Weinberger, a fellow at Harvard's Berkman Center, recently discussed his new book with Hugh McKellar, KMWorld editor in chief. Posted November 01, 2007

Business intelligence (BI) solutions have typically focused on analysis of quantitative data to measure and predict organizational performance. The analyses help drive decisions about staffing, R&D, marketing and other business activities. However, quantitative analyses do not always provide an indication of causality... Posted November 01, 2007

Digital asset management (DAM) is one of the most dynamic areas of software today, with organizations increasingly seeing its value in reducing costs and producing revenue streams. "These software solutions are now considered ‘must have' products,"... Posted November 01, 2007

Selecting winners for these awards gets more difficult each year. When we handed out the first ones at the 2001 KMWorld conference, we received roughly 20 nominations for each category. The number of submissions has grown each year since then; we received more than 175 (both formal and informal) this year, and paring them down to these finalists was especially tough... Posted November 01, 2007

Posted November 01, 2007

Human resources (HR) is both document- and process-intensive—a perfect scenario for using enterprise content management (ECM) technologies. Posted September 27, 2007

The U.S. economy is now considered to be knowledge-based, with much of its value derived from intellectual capital and service activities. However, even a knowledge-based economy depends on a physical infrastructure supported by energy, transportation and other tangible components. Posted September 27, 2007

Insurance companies are depending on knowledge management (KM) to determine risk, price policies, control costs and improve customer service. Posted September 27, 2007

Posted September 27, 2007

I have a dream … about building composite knowledge management applications. In my dream, I open a Web browser and quickly pull together the KM application and data components I need in a real-time, customized fashion to do whatever business functions I have in mind. But is this just a dream? Posted August 31, 2007

Compliance is marked by ever-increasing complexity and an abundance of information. Software solutions are helping to ease the burden by automating and documenting the processes that are required for compliance. Posted August 31, 2007

Posted August 31, 2007

Assembling this list is never easy, but for the editorial colleagues, analysts, integrators and select group of users who chose which products belong on it, this year has been especially difficult. Posted August 31, 2007

As the telecommunications industry has evolved to include data, video and Internet communications, as well as voice, the provider landscape has become more complex. Posted August 31, 2007

Abbyy: FlexiCapture 8.0, adenin: IntelliEnterprise, Attensity: Text Analytics Suite, Brainware: IDC-distiller Posted August 31, 2007

ClearStory: Enterprise Media Server OEM Edition, Clearview Software: Clearview 4, Collexis: Collexis Search, Connectbeam: Social Software Appliance Posted August 31, 2007
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