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July/August 2008, [Vol 17, Issue 7]: Features
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Like most healthcare facilities, Washington Hospital Center in the nation's capital used to struggle with asset management: finding the right pieces of equipment when employees needed them. But two and a half years ago, WHC, one of the 25 largest hospitals in the country, sought to address that knowledge management problem by attaching radio frequency identification (RFID) system tags to equipment in order to track them online.
Posted 11 Jul 2008
/ July/August 2008, [Vol 17, Issue 7] Issue
- by
David Raths
Information life cycle management (ILM) is a critical component of nearly every business. The efficiency with which information assets are managed—from creation to review, distribution and storage—significantly determines success.
Banks and other financial services firms (mortgage lenders, brokerages, etc.) are using knowledge management to monitor the competition and are starting to share knowledge throughout the enterprise, although they still have a way to go, according to analysts.
Posted 11 Jul 2008
/ July/August 2008, [Vol 17, Issue 7] Issue
- by
Phil Britt
Cloud computing remains a promising solution to the challenges of on-premises installation of enterprise applications. The increasing interest in software as a service (SaaS) as a way to control some information technology costs is evident in the Google, Salesforce.com tie-up.
Posted 11 Jul 2008
/ July/August 2008, [Vol 17, Issue 7] Issue
You know you have an e-mail management problem, but what kind of problem? Defining the exact nature of your problem can be half the battle to finding a solution.
Posted 11 Jul 2008
/ July/August 2008, [Vol 17, Issue 7] Issue
- by
Alan Pelz-Sharpe
Business is built on relationships as much as it is on information, and an increasing number of software options are available to help establish and develop relationships. They range from contact management products that collect information while running in the background to Facebook-like enterprise solutions for proactive sharing of professional information.
Posted 11 Jul 2008
/ July/August 2008, [Vol 17, Issue 7] Issue
Posted 11 Jul 2008
/ July/August 2008, [Vol 17, Issue 7] Issue
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July/August 2008, [Vol 17, Issue 7]: News Analysis
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KMWorld interviews John Kao, author of Innovation Nation and opening keynote speaker at our annual KMWorld & Intranets Conference (kmworld-intranets.com) Sept. 23 to 25 in San Jose.
Posted 11 Jul 2008
/ July/August 2008, [Vol 17, Issue 7] Issue
As promised, I am presenting a step-by-step approach to a low-cost knowledge management (KM) program using social computing, and will focus on the functionality that has been touted but rarely delivered by communities of practice (CoPs).
Posted 11 Jul 2008
/ July/August 2008, [Vol 17, Issue 7] Issue
- by
Dave Snowden
Compliance requirements for corporations have drastically increased with Sarbanes-Oxley, HIPAA and new Federal Rules for Civil Procedure (FRCP). And they're about to get even tougher as Congress debates new rules for capping or exchanging "carbon credits" for controlling emissions and waste.
Posted 11 Jul 2008
/ July/August 2008, [Vol 17, Issue 7] Issue
- by
Robert Smallwood
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July/August 2008, [Vol 17, Issue 7]: Columns by David Weinberger
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Posted 11 Jul 2008
/ July/August 2008, [Vol 17, Issue 7] Issue
- by
David Weinberger
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July/August 2008, [Vol 17, Issue 7]: Columns From The Editor
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Posted 11 Jul 2008
/ July/August 2008, [Vol 17, Issue 7] Issue
- by
Hugh McKellar
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July/August 2008, [Vol 17, Issue 7]: Columns - Future of the Future
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I've always liked to keep one foot in the academic world and one in the "real" world. Universities are good at developing theory, which provides foundational principles on which we can base our business decisions, actions and observations. In previous articles, we've presented a simple theoretical framework, which has proven to be successful across a wide range of organizations. It consists of the four pillars of leadership, organization, learning and technology. Let's take a look at how each of these pillars has been playing out, and how you can benefit from what we've learned so far.
Posted 11 Jul 2008
/ July/August 2008, [Vol 17, Issue 7] Issue
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Art Murray